"Even though we design websites, we are basically just like a manufacturing company. We have to make sure we have the human and physical resources to do the work.

So if our sales team forecasts $50K in sales for next month, our management needs to have the resources in place for us to carry out the work. With GoldMine, this communication is easy and automatic, because forecasting is part of the process - it is automatically built into every activity that we schedule. In addition to supporting us in making the sale, it also makes sure we can fulfill our promises to our customers.

In more than one way, GoldMine is a critical factor in our ability to maintain a healthy cash flow."

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- Dave Cantliffe
Vice President
InoTec
Document Management Specialists

""We've used GoldMine effectively in our business for over a year now. However, I occasionally still bring in Access Direct for an hour or two of training to work on projects specific to our business. During our sessions, I've learned how to create custom reports, synchronize remote data, and use a macro to speed up running a customer history. Now we're working on an automated process for following up with new customers.

The result is I spend less time organizing my day and more time focusing on sales. Going a step beyond basic training is providing a progressively more customized solution to fit our needs, and we're reaping the results by saving time and effort."

"We have multiple sites and employees in 3 states, but no I.S. Department. Access Direct set up the sites so we can share our key prospect and customer information. They keep us up-to-date on GoldMine developments and make suggestions for using GoldMine more effectively.

If our GoldMine is down, our employees sit idle. So having a responsive support person is crucial to our success. Access Direct is available on-site or by telephone and are very knowledgeable about GoldMine and our Windows NT environment."

- Bob Mann
Executive Director
Boulder Shelter for the Homeless

"Our appreciation goes to Access Direct Marketing for their ongoing direction with our direct mail campaigns. By following their professional advice, we've been able to cut costs, save time and improve our fund raising structure for the future."